Pricing on our website is displayed in US Dollars ($) for all countries. The order amount will be captured from your account as soon as your order has been placed.

Pricing on our website is displayed in US Dollars ($) for all countries.The order amount will be captured from your account as soon as your order has been placed.

What currencies can I shop in?

You can pay for your order using a variety of payment methods. Your payment method is charged at the time the order is placed, including for those items that are pre-order. This will ensure that your order is placed in the queue to be fulfilled and s

You can pay for your order using a variety of payment methods. Your payment method is charged at the time the order is placed, including for those items that are pre-order. This will ensure that your order is placed in the queue to be fulfilled and shipped as soon as possible.Please note that once the order has been placed, we are unable to change the method of payment and/or currency.<ul style="list-style-type: square;"><li>Visa</li><li>MasterCard</li><li>PayPal</li><li>Apple Pay</li><li>Google Pay</li><li>Maestro</li><li>American Express</li><li>Discover</li><li>Diners</li><li>JCB</li><li>China UnionPay</li><li>Afterpay (only available in the United States)</li><li>Klarna (only available in the United States)</li></ul>For your safety, security checks are taken on all payments made to us at the time of purchase.

What payment methods do you accept?

Klarna (Available only for US). You can choose to pay fully or pay in 4 payments* with Klarna. Learn more. *Monthly financing through Klarna issued by WebBank, member FDIC. Other CA resident loans made or arranged pursuant to a California Financing L

Klarna (Available only for US)You can choose to pay fully or pay in 4 payments* with Klarna. <a href="https://www.klarna.com/us/what-is-klarna/">Learn more</a>.*Monthly financing through Klarna issued by WebBank, member FDIC. Other CA resident loans made or arranged pursuant to a California Financing Law license.Afterpay&#xA0;(Available only for US)You can choose to pay in 4 interest-free payments* with Afterpay. <a href="https://www.afterpay.com/en-US/how-it-works">Learn more</a>.*You must be 18 or older, a resident of the U.S. and meet additional eligibility criteria to qualify. Late fees may apply. <a href="https://www.afterpay.com/en-US/installment-agreement">Click here</a> for complete terms. Loans to California residents made or arranged pursuant to a California Finance Lenders Law license.

What are Klarna and Afterpay Installments?

Absolutely. We keep your personal information confidential and only give it out with your consent or if legally permitted. For further details, view our Privacy Policy here.

Absolutely. We keep your personal information confidential and only give it out with your consent or if legally permitted. For further details, <a href="https://us.crostyshoes.com/help/privacy-policy/" rel="noopener noreferrer" target="_blank">view our Privacy Policy here</a>.

Are my personal details safe?

Please note we cannot issue a refund to a method of payment that is different from the one used to place the order. You can expect to receive your refund within 10 business days from the time we receive it in our warehouse. Once processed, we will se

Please note we cannot issue a refund to a method of payment that is different from the one used to place the order.You can expect to receive your refund within 10 business days from the time we receive it in our warehouse. Once processed, we will send you a confirmation via email!

How are refunds processed?

For US customers, we don’t collect sales or use tax in all states. Your purchase may be subject to sales or use tax, unless your state is exempt from taxation. Many states require a sales/use tax return filing at the end of the year for taxable purch

For US customers, we don&#x2019;t collect sales or use tax in all states. Your purchase may be subject to sales or use tax, unless your state is exempt from taxation. Many states require a sales/use tax return filing at the end of the year for taxable purchases that were not taxed (including internet purchases) and payment of use tax on those purchases.We are required to charge sales tax in California and New Jersey due to our physical presence.Some items (Shoes, Clothing) are exempt from sales tax in New Jersey due to local laws.Sales tax does not apply to orders shipped to addresses in other states.

Why do I have to pay sales tax on my order?

Will I need to pay duties and taxes?. Foreign Transaction Fees. CROSTY does not charge any additional fees other than the total amount owed for the order. Other fees would have been applied by your bank and are not under the control of CROSTY. As we'

Will I need to pay duties and taxes? <ul style="list-style-type: square;"><li>United States import duties are included. Sales Tax/VAT is applied at checkout according to the shipping address in the United States.</li><li>Other international shipments - This means you may be liable to pay import duties. VAT may apply. For orders outside of USA any charges on a package must be paid by the person receiving the package. CROSTY has no control over these charges and we can&#x2019;t tell you what the cost would be. In order to be sure of the current charges, please contact your local customs office. Keep in mind that we&#x2019;re not able to reimburse you for duties and taxes paid upon delivery.</li><li>For US customers, CROSTY does not collect sales or use tax in all states. Your purchase may be subject to sales or use tax, unless your state is exempt from taxation. Many states require a sales/use tax return filing at the end of the year for taxable purchases that were not taxed (including internet purchases) and payment of use tax on those purchases.</li></ul>Foreign Transaction FeesCROSTY does not charge any additional fees other than the total amount owed for the order. Other fees would have been applied by your bank and are not under the control of CROSTY. As we&apos;re based out of United States, banks in other countries may consider us a &apos;foreign company&apos; and charge additional international fees on their own. We are not able to provide a refund for any foreign transaction fees.Should you have confirmed that the charge was made on CROSTY&apos;s end, please reach out to our customer service team with the details on the charges!

Will I be charged duties, taxes and any other fees?

Simply enter the discount code by using the Discount code field found in bottom of checkout page and it will be applied to your order. A limit of one (1) discount may be applied to each order. If a second discount code is applied, our system will aut

Simply enter the discount code by using the Discount code field found in bottom of checkout page and it will be applied to your order.A limit of one (1) discount may be applied to each order. If a second discount code is applied, our system will automatically select the better deal and the other discount will not be applied. Discount codes cannot be used in conjunction with free shipping discount codes, referral credit, referral codes or any other type of discount. CROSTY has the right to hold and or cancel orders that use more than one discount code.Make sure to confirm that the discount has been applied before finalizing your purchase. If your discount code does not work, it may be expired or not applicable to the items in your shopping bag.

How do discount codes work?

North America – 10:00 am - 5:00 pm EST

To contact our support please email us-customers@crostyshoes.com

We're available Mon-Fri 10:00 am - 6:00 pm GST

CROSTY

Pricing on our website is displayed in US Dollars ($) for all countries.

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