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US & Canada

We offer free 30-day returns for all customers in the US and Canada.

What is the return policy?

We offer free 30-day returns for customers in the US and Canada. Please note that accessories are not eligible for free returns unless they arrive damaged or faulty. The return window starts from the day the shipment is delivered/picked up. Important

How do I return my online purchase?

We offer free 30-day returns for customers in the US and Canada. Please note that accessories are not eligible for free returns unless they arrive damaged or faulty. The return window starts from the day the shipment is delivered/picked up. Items pur

How much is the return shipping fee?

We offer free 30-day returns for all customers in the US and Canada. Please note that accessories are not eligible for free returns unless they arrive damaged or faulty. The return window starts from the day the shipment is delivered/picked up. Items

What is the usual turnaround time for returns?

Once you have dropped off your return in the US or Canada, it will be checked in and your exchange or refund will be processed. To avoid delays, returns must be shipped back within 7 days of the return label being issued. Please use only the prepaid

Can I exchange an item for another size, style or color?

We offer free 30-day exchanges for customers in the US and Canada. To qualify for an exchange, all items must meet the same return qualifications listed in our Returns Policy. Important: Items purchased at a discount of 50% or more are not eligible f

What is your policy on damaged items?

If you receive damage or defective items in the US or Canada, please notify us immediately via Live Chat or Email and we will send you a return label. Our customer service team will offer you an available item for exchange or a refund. → Returns Port

When will I receive my refund?

You can expect to receive your refund within 10 business days from the time we receive it in our warehouse. Once processed, we will send you a confirmation via email!